I have been a member of Netflix for years. They have always been in my opinion the best in the business at what they do. I do have one problem with Netflix right now though. Almost every envelope I have received lately has the return flap partially torn apart.
There have been many changes to the Netflix envelopes over the years. Some for the better and some for the worse. The last batches I have been receiving looks to be the worse.
They usually arrive at my house with the DVD still inside the envelope, but it looks like it barely made it in time. No matter how carefully I try to open the envelopes the resealing flap is almost always partly torn. To safely get the DVD back to Netflix I have to do a good tape job to keep it in.
I have contacted Netflix to ask if there is going to be another change any time soon. All I get is that there has been issues with the envelopes and they are looking into it. I guess I will just have to wait and see.